Refund policy
Returns & Refunds Policy (Handbags)
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No Refunds
We do not offer refunds for any handbag purchases made through our website. -
Replacement Policy for Damaged or Defective Handbags
We provide replacements only for handbags that are damaged or defective at the time of delivery.
To qualify for a replacement:
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A clear unboxing video must be provided, showing the damage or defect from the moment the parcel is opened.
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The replacement request must be made within 24 hours of receiving the product.
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The handbag must be unused, in its original packaging, with all tags intact.
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Replacement Process
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Contact us via WhatsApp +91 93619 40916 with your order details and unboxing video.
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Our team will share the return shipping details. Please send the product back in its original packaging.
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Once we receive and verify the returned handbag, a replacement will be processed.
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Non-Eligible Cases
We do not accept returns or replacements for:
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Handbags that have been used.
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Handbags without original packaging or tags.
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Handbags returned without a valid unboxing video.
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Requests made after the 24-hour replacement period.
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Contact Us
For any questions or assistance regarding our Returns & Refunds Policy, please reach out to:
📞 +91 93619 40916
📧 rreliiteshop@gmail.com
